New Product Development through QFD Methodology - A Short Survey

M.MuthuKumaran; S.Vigneshwar

Abstract

This paper presents a literature review of quality function deployment (QFD). The introduction and history of survey in QFD is accounted first, followed by methodology of Quality Function Deployment. Then a categorical analysis is conducted about QFD’s functional fields, applied industries and methodological development. It is hope that this paper be full of short review about QFD can serve the needs of researchers and practitioners for easy references of QFD studies with respective applicationsand hence promote future development in quality deployment.

Keywords

QFD, House of quality, Voice of the customer, Customer satisfaction.

References

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[3] Hamidullah, R. Akbar, S. Noor, W. Shah &Inayatullah, ”Quality Function Deployment as a tool for improvement for cash dashboard,Journal of Quality and Technology Management, vol. 6,issue 1,2016,pg. 1-22.

[4] U.R. Atugade, P.P. Awate, Mrs.S.P. Shinde, N.V. Harugade, ”Quality Function deployment-A Case study, International journal of Science Technology and Management, vol. 5, issue 3,2016,pg. 261-265.

[5] P.S. Rajeswaran and R. Gandhinathan,”Application of Quality Function Deployment in product development, International Journal of Operations System and Human Resource Management ,Vol. 1, 2011, pg. 15–22.

[6] Brusch, M., Trilk, H., Dinse, C. and Treppa, A. (2001) Gemeinsam Starker – Integration von quality function deployment und target costing, Qualitat und Zuverlassigkeit, Vol.46, No.10, pg. 1306-1321.

[7] Chan, L.K. and Wu, M.L., “A Quality Function Deployment: A comprehensive review of its conceptsand methods, Quality Engineering, 15(1),2002,pg. 23-35.

[8] Chow-Chua, C. and Komaran, Raj (2002) Managing service quality by combining voice of the service provider and voice of their customers, Managing Service Quality, Vol.12, No.2, pg. 77- 86.

[9] Mr. Mahesh and J. Patil,” Quality Function Deployment (QFD) for Product Design,Proceedngs of 2nd National Conference, vol.2, 2010, pg.457-461.

[10] Akao Y. and Mazur G.H,” The Leading Edge in QFD: Past, Present and Future, International Journal of Quality & Reliability Management, 20 (1), 2003,pg.20-35.

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Cites this article as

M.MuthuKumaran, S.Vigneshwar, "New Product Development through QFD Methodology - A Short Survey", International Journal of Innovative Research in Computer Science and Technology (IJIRCST), Vol-4, no.6, pp.163-166, 2016. Available from: https://doi.org/10.21276/ijircst.2016.4.6.1

Corresponding Author

M.MuthuKumaran

Associate professor,Department of Mech. Engineering,S.N.S College of Engineering, Coimbatore, India.

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